Tech Confidence Instant Assessment

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Do a web search  and follow basic troubleshooting instructions

Give up and find an alternative that doesn't require technology

Reach out to customer support or a tech-savvy friend

View it as a challenge and deep-dive into forum discussions

Work through possible solutions on my own

I avoid it. Please don’t make me learn a new app.

I experiment with every feature and setting to understand the full capabilities

I explore the main features first, then gradually learn more

I jump in and learn by doing, referencing help docs as needed

I follow step-by-step tutorials exactly as written

Notice the changes but generally adjust without much trouble

Appreciate improvements and quickly identify new workflows

Feel overwhelmed and panic that I have to relearn everything

Wish they had left things alone but grudgingly adapt

Get excited about new possibilities and immediately explore what's changed

I have a few variations of the same password for different sites

I use a self-made system to create unique passwords just for important accounts

I use password manager like 1Password and it syncs across all my devices

I use the same password for everything because it's too overwhelming otherwise

I use different complex passwords and have a system to track them